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Share Your FM Story

Member montage

After 36 years of shaping, advancing and defining facility management, IFMA thought it was time for our members to take the mainstage at the opening of World Workplace 2016 to “Share Your FM Story.”

Who knows the epic tale of FM's progress better? Who better to tell the story than ​IFMA members?

Each speaker will have 10 minutes to Share their FM story through personal accounts of their FM experience - past missteps and triumphs; present-day challenges and solutions; concern and/or excitement about what's to come. Did they pursue ​FM as a career or fall into it by accident or convenience?

Hear Stories From:

The Student

(I'm in school for FM) –10 mins


Jake Gunnoe, Director of Educational Development at Leadership Society of Arizona

Jake GunnoeStudent, teacher, researcher, son, brother, Millennial, registered voter, amateur impressionist, failed trombonist, cereal enthusiast, secret agent…facility manager? An accidental FM student, Jake studied mechanical engineering for his undergraduate degree; then, like many college graduates, wondered where his degree would take him professionally. He co-founded a student organization that specializes in teaching leadership concepts to other college and high school students. Jake is currently pursuing his Ph.D., with the goal to teach and prepare the next generation of facility managers.

The Newcomer

(The Young Professional) –10 mins


Jessica Bickel, Facilities Services Delivery Manager, Hewlett Packard Enterprise

JessicaBickelJessica began her FM career in operations, gaining experience across a variety of industries. She recently completed her FMP credential and is pursuing a bachelor’s degree to support her degree in facility management. She hopes to increase engagement among the FM community for cultivating incoming FM talent around the world.

The Unintended FM

(“I fell into the profession”) - 10 mins


Sue Thompson, CFM, Facility Manager, Koch Business Solutions LP

SueThompsonSue stumbled into facility management almost 20 years ago. She feels like she hit the jackpot in job satisfaction, finding the profession to be a perfect fit for her talents. Sue delights in knowing her unintended career is absolutely integral to making a company a great place to work.

The Over Achiever

(“I have my FMP, CFM and SFP…
now what?!”) – 10 mins


Carolyn McGary, CFM, SFP, FMP, Six Sigma Green Belt, Facilities Manager, JLL

CarolynMcGaryThis Wonder Woman is a facility manager for JLL and serves as president of the IFMA Denver Chapter. She obtained a bachelor’s degree in facility management, a master’s degree in project management and has more than 11 years of facility and project management experience. Her passion is in helping to make FM a Career of Choice.

The Conqueror

(“I fell flat on my face but came back through hard work and determination) – 10 mins


Collins Osayamwen, CFM, Managing Partner/Senior Consultant, SheltercareFM Consulting

CollinsCollins provides FM consulting services as an international expert to multilateral and bilateral organizations and national governments. He is championing the course toward raising the profile and advancing the visibility of the FM profession in Nigeria. He served as a director on IFMA’s board of directors (2013–2015), and he received IFMA’s prestigious Distinguished Member award in 2011–2012.​

The Veteran

(Retired or on the cusp "Been there, done that. Let me teach you a thing or two”) – 10 mins


Teena Shouse, CFM, IFMA Fellow, Principal of FM Transitions

TeenaShouseAfter almost 30 years in different facility management roles, Teena is now enjoying teaching, speaking and an occasional FM consulting project. Her leadership as the chairman of IFMA’s board of directors (2005-2007) and as chair of the Global FM board of directors (2010-2013) enabled her to influence FM on a global basis. Teena’s technical expertise grew as the general manager of Employee Services at Sprint HQ, as well as the vice president of Client Services for Facility Engineering Associates. When not immersed in professional pursuits, she enjoys her family, church, friends and playing golf.

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